Loading..

About Us

Our name says it all!

Yes….No more intermediaries to hassle you. Now you get on an exclusive one-on-one platform with the property owners. We have made your reach, to genuine seller/buyer/ tenant, easy and quick.

The wait is over, now you can experience a serene and calm environment in the overcrowded marketplace. With us, you can search for properties across regions with perfect detailing of the locality and other amenities available. We explore and present you with the most recent, genuine, updated and appropriate seller/buyer products.

We’ve arrived to save you from the hassles of intermediaries, also your time, money and efforts. Our elaborate screening process will relieve the owners/tenants from the painstaking time, cost and process of intermediaries.

We’ve arrived to save you from the hassles of intermediaries, also your time, money and efforts. Our elaborate screening process will relieve the owners/ buyers/tenants from the painstaking time, cost and process of intermediaries.

We enjoy making our marketplace user friendly with genuine, latest and verified updates. We are always a call or email away! Our customer care department assists you between 9.00 am to 9.00 p.m. The online chat feature helps you to connect with us in an instant.

We also have our Value Added Services to be added soon viz., Exclusive Relationship Managers and Site Visit Assistance. Our Relationship Managers, with career stints spanning across various global and national market leaders, will help you clear hiccups in finding the right properties in the right locality and within your budget.

And above all, your data is safe with us. No more spammers. Haven’t we just made it better for you!

Save your time, effort and cost. Say no to intermediaries. Get connected with Direct Owners.

Get started to explore the hassle free world of DirectOwners.com!

Why we charge property seekers?

Many of the users might be wondering, why we charge for our services. Many wish that the service is free, believe us, this has not been an easy decision for us as well.

When a service is offered for free, some might think of abusing the service or use the service in ways other than directed. For the past year, we’ve been focused on building a subscription service that provides the deepest, most personalized experience possible to our viewers and hence we have decided to charge our users a minimal package fee of ₹ 99 for using our service. Our goal is to empower property seekers and owners to connect with each other. We want our users to be our boss and we want to answer directly to our users, with the implementation of this package we hope to increase our real time interaction with users.

We assure you, that quality is our first and foremost priority, we are requesting you to join us in our efforts to further improve our services by providing us with active feedbacks and comments.

Want to use our service for free?

It’s easy! Just suggest your present property owner and gain access to our Rs.99 package for free. Click here to refer your property owner.

How does it work?

When you subscribe to this package, you will get access to unlimited owners properties at your subscribed location and in addition to that we will send you the new property details being added to your subscribed locations via email and SMS, you can always login with your credentials to initiate the search at any time. Also, a relationship manager will assist you to finalize your deal at free of cost.

How can I pay?

You can pay via direct debit or credit card by as a one-off payment.

I have already subscribed!

This offer and discount is available to new customers only.

I've got more questions?

Visit our frequently asked questions page by clicking here.

Save Time, Effort & Cost

We connect you to 100% verified owners listings...

As a new entrant in an exhaustively explored marketplace, we at DirectOwners.com want to stand tall of the competitive environment. And as we think on 'how do we do that'... we counted in our years of experience in attending to the most essential need of all sellers and buyers.By taking advantage of today's technology, we are offering more customised service to our users.

Here's how DirectOwners.com stands different from other service providers:

  • We offer 100% verified owners listings thereby eliminate the brokers and provide users with quick property search with reliable and genuine information.
  • All the information is available in a well-organized manner with photographs and a detailed analysis of the surroundings with a detailed map
  • In case of brokers, they ultimately end up wasting your time by dragging you with just words about the property you seek and you end up visiting properties that don't suit your needs. With direct owners there is minimum hassle and maximum convenience at no cost thereby saving time, effort and cost of finding your ideal and dream property.
  • The subscription fee is meagre that it's just equal to the cost of a day's petrol for searching Unlimited house options at your doorstep!
  • For property owners, they can avoid unwanted calls from broker agencies and intermediaries.They have minimum hassle as they can list properties on their own with simple listing process or contact direct owners customer care for immediate listing of properties. Click here to list your property now.

Expert Assistance

Engage with top notch industry experts, our Relationship Managers

For customers who do not have the time to browse through various properties, we will be able to provide an exclusive Relationship Manager (RM) who will assist you in getting you the ideal property/ or the ideal tenant as the requirement may be.

Our Relationship Manager (RM), WHO IS A VETERAN IN THE REAL ESTATE SECTOR, will work with clients to help them make the right decisions with their requirements and explain the financial implications to them to ensure they have made the right choices with the services on offer to them.

Right from searching the perfect house to negotiating with the owners, from finalizing the house to making the legal agreement, we make sure our customers get the best deal. We don't charge ridiculous brokerage amount, just our service charge, which is totally refundable if you're not satisfied with our service or you find a house from elsewhere.

Why experts?

  • Prepare rental agreements for lessor/lessee
  • Negotitate with the owners on the buyer's behalf
  • Completion of registration process with you
  • Fix appointments on your behalf
  • Providing the customer with best available option and ensure customer satisfaction

The price that you pay for getting such proficient service is unbelievable. This price entitles you to privileges mentioned above and also brings a realization that how invaluable a broker service is with its high brokerage. This service is mainly done with a view of avoiding the commission being given to the real time brokers by the end users.

Get connected and start listing your property right away email us info@directowners.com or whatsapp us @ +91 94444 12345. You could also give a try of our online chat feature!

No intermediaries, the world of genuine buyers only available with DirectOwners.com

Verified, Latest and Updated

Get access to unlimited house options &direct owners contacts, on one click

Spend hours on internet or roam around the streets but the chances of finding 1-2 suitable house options are scarce. But here Direct Owners gives you access to unlimited house options and direct owners contacts without limitations! No broker!

Verified and updated owners listings

All the seller property listings will be made live only post verification. We also keep the listing updated, easy for a seller to update the status of the property. Making it easy to post and find the right property for rent or sale.By doing so we served our genuine buyers with the verified, latest and updated property listing.

More matching properties listings

For every search, our users are able to reach more number of matching properties, that are verified, latest and updated. The user also gets to see when the latest update was done. . As a registered user you can express your interest and shortlist your preferred properties, the respective owners get alert with your contact details.

User friendly

Helps users to assess the property easily based on locality, type, buying or renting, budget etc. At any point of time, a user can toggle between list or map view of the search results. Also the users have a better picture of the locality with the help of images including the street view of the property location.

Attractive subscription & Reward Programs

Pay less and earn more!

The objective of DO is to achieve 100% success in being able to provide the most appropriate property to its customers, as per their requirements. To facilitate an ambient and symbiotic service platform DO has introduced Loyalty/ Reward programmes for the benefit of the Members.

  • To engage new users, DO offers attractive subscription packages, where in each package is copious with unlimited housing options and owners contact details for all.
  • For every subscription, the registered user is entitled to free Sodexo coupons.
  • The subscribed user has access to unlimited housing options and owners contacts till the validity period
  • Also the subscription can be made free if the user, in case of tenants share the details of the current owner's property and the same is listed on DO website.
  • The subscribed user can change the plan at any time by contacting the customer care
  • In case of owners who list properties on DO are entitled to free gift coupons worth Rs 100 and on subsequent on completion of the deal through DO the owners are rewarded with further Rs 500 worth gift coupons with Sodexo, pay U wallets etc...

So why delay start getting on to the search right now and avail our attractive rewards! To search and explore your gateway to your dream home click here...

Strong Technology & Friendly customer care

OUR STRATEGY

  • We are 100% broker free site and continuously ensure that brokers don't find a place in DO
  • We have a Seeker oriented personalised service-"7 days a week"
  • Complete package of assured rewards
  • Virtual number technology to mask the details of the owner's contact to avoid inappropriate calls
  • Instant alerts to owners on expression of interests by the registered users
  • Online chat feature with the customer care for easy listing and searching process

100% Money Back Guarantee

We give it back for no deal

What if we tell you that finding your next house/flat can be as easy as reading? Of course, the prerequisite is having a privilege. And here it is! The basic concern of the seeker revolves around two factors:

  • The listing made should not belong to a broker
  • The perfect house should be available at the time of visit

Before you get options from DO, we check the availability of houses and also confirm whether it suits your requirements perfectly or not.We also ensure that the property matches your requirement and ultimately the paid user is satisfied with the closure of the deal. We don't charge ridiculous brokerage amount, just our service charge, which is totally refundable with 100% Money back guarantee (Only for rent package), if you're not satisfied with our service or you find a house from elsewhere.

Want a Free Package ? We recommend it!

Yes, you are eligible for a free package if you are looking for a rental residential property. Please refer your existing property owner to us; once your reffered property goes live with us, you are eligible for 100% cashback / your package subcription is absolutely free!

To avail this package refer your owner details now...click here for referral

Terms & Conditions

Terms and Conditions (as set out to govern the relationship between directowners.com and users)

Welcome to Directowners.com (herein referred as "DO").

DO, a company registered under The Indian Companies Act, 1956 as DirectownersInfosolutions Private Limited, and its subsidiaries hereby commit and offer you its suite of services which includes but does not limit to information and software available through the web portal www.directowners.com, subject to the following terms and conditions. By signing up with DO, you unconditionally accept the terms and conditions as set out hereinbelow. In addition, when you use or visit any page or pages currently or in the future you unconditionally accept that all the pages are owned by DO and you will be subject to the guidelines and conditions applicable to such service or business. You are requested to go through all the services provided by DO before making any payment in respect of any of the services provided/ offered currently or in the future.

The Users availing services from DO shall be deemed to have read, understood and expressly accepted and agreed to the terms and conditions hereof and this agreement shall govern the relationship between users and DO and all transactions or services by, with or in connection with DO for all purposes, and shall be unconditionally binding between the parties without any reservation. All rights, privileges, obligations and liabilities of you and/or DO with respect to any transactions or services by, with or in connection with DO for all purposes shall be governed by this agreement. The terms and conditions may be changed and/or altered by DO from time to time at its sole discretion.

Who can join DO?

Any Legal Indian citizen, NRI, and / or any citizen of any valid nationality above the age of 18 years, can enter information, upload content, click on links, create, register, browse, peruse, make payments, receive information, upload content and do all such acts as is legally permissible by the law of the nation. DO shall act on the basis of the information that may be submitted by you, believing the same to be true and accurate. DO is under no obligation to verify the accuracy or genuineness of the information submitted by you.

If for any reason we at DO believe that the validity of your nationality and legality is under question, then DO in its sole discretion hereby reserves the right to forthwith terminate your membership and/or your right to use the services of DO without any refund of any payments made to DO at any time.

Registration

DO is at no point obligated to ascertain the veracity of your documentary evidence. By signing up with DO we expect that you appreciate that efficient and effective data being provided to customers would depend upon yourself furnishing true, accurate, current and complete information. You further undertake that you alone shall be responsible or liable for any information provided in this application form. If we feel it absolutely necessary we may require you to furnish additional details in order to serve you better and you shall agree to provide the same at all times.

A minimal of your mobile number and a valid email address is absolutely necessary for registration. A validation email to the email address provided by you and a One Time Password (OTP) will be sent to your mobile number for validation. Until both of these are verified you will not be considered a bonafide user of DO. You may still browse our website but additional and add on information’s will be outside your ambit. If at any point of time DO comes to know or has reasons to believe that any information provided by you for registration or otherwise is found to be untrue, inaccurate, or incomplete then DO shall have full right to suspend or terminate your membership and forfeit any amount paid by you towards membership fee and refuse to service you thereafter.

If at any time you happen to edit the details, which were, provide or verified by DO then the OTP verification procedure will have to be carried out again and you accept to receiving OTP.

Communication between DO and User

Every registered user of DO agrees and accepts DO and/or its authorized personnel to communicate to them through any telecom resources on the registered number provided by them to explain, explicate and clarify the various services provided by DO and to assist, aid or support them in availing the said services of DO. We wish that you should never engage the option of an unsubscribe as we value your patronage very dearly but if you do wish to discontinue receiving the communications (including, but not limited to emails, SMS and phone calls) from DO, you may communicate by emailing us at helpdesk@directowners.com to indicate the same to DO and/or its authorized personnel regarding such unsubscribe. You also accept the fact that unless your communication is absolutely clear regarding your unsubscribing your subscription/ registration with DO by written email it will be deemed to be that you want to continue and solicit and invite all such or other communications from DO.

By registering your email number and registering using the OTP you expressly communicate to DO that you or the mobile number submitted by you is not registered with the Do Not Disturb / National Customer Preference Register and/or you have already changed your registration suitably to ensure receipt of such communications which we feel is necessary to authenticate your personal information.

You also hereby explicitly agree that by accepting these terms and conditions you do hereby also unconditionally agree and undertake that this invitation and solicitation shall supersede any preferences set by you with or registration done with the Do Not Disturb ("DND Register")/ National Customer Preference Register ("NCPR"). Without prejudice to the aforesaid and in any event, by expressly inviting and soliciting the services from DO, you also unconditionally agree that your rights under the Telecom Commercial Communications Customer Preference Regulations, 2010 or any subsequent amendments thereto or under NCPR, are kept in abeyance or remain extinguished till you expressly communicate for discontinuation of relationship. Such agreements made by you with this registrations with DO also expressly and unconditionally indemnify DO and/ or all its subsidiaries, associates, employees, third party vendors, tools, gateways against all losses, damages, penalties, costs or consequences whether direct or indirect, that may arise out of any breach or violation of the aforesaid representation, commitment and undertaking.

All emails sent by you to DO and/ or its associates and received by you from DO and / or its associates will be treated as valid and legal form of communication. All forms of agreements, notices, disclosures, data and posted on the website of directowners.com will mean in verbatim any or all details which DO wishes to notify you and shall satisfy any legal requirement that such communications be in writing.

Read our Privacy Policy carefully

Our privacy policy is simple and clear and we wish that you read and understand the implications of your visit and usage of DO. Members agree that their profile(s) may be crawled and indexed by search engines, where DO and its network does not have any control over the search engines behavior and DO shall not be responsible for such activities of other search engines.

You understand that all information, data and other contents, whether publicly posted or privately transmitted here in the site, are time bound and might differ from as the circumstances be. The content specified here would reflect most of the services, which are being paid for and with your consent obtained in person. Under no circumstances will DO be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted or otherwise transmitted via this website

DO have the right to change its features and services from time to time based on member’s comments or as a result of a change of policy in our company.

Directowners.com is an online service provider endeavoring constantly to provide you with premium content and data services. This privacy statement is common to all the online service provider sites operated under Directowners.com. Since we are strongly committed to your right to privacy, we have drawn out a privacy statement with regard to the information we collect from you.

We use a secure server SSL with a minimum of 128-bit encryption for credit card transactions to protect the credit card information of our users and Cookies are used to store the login information.

Who has the License and access?

DO grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of DO. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of DO. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of DO and our affiliates without express written consent. You may not use any Meta tags or any other "hidden text" utilizing DO name or trademarks without the express written consent of DO. Any unauthorized use terminates the permission or license granted by DO. You may not use any DO logo or other proprietary graphic or trademark as part of the link without express written permission. By registering your profile through any of our domains [Listed in the Annexure], you explicitly authorize DO to automatically copy your profiles from DO domain to its subsidiary / ancillary Sites based on member information relevance like product details, product properties, contact numbers, product images etc.

Safeguard your Account

If you use or register in this site, you are responsible for maintaining the confidentiality of your account and password/ OTP’s and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You also hereby expressly agree that the information provided by you is available to the other users of DO also and that DO neither has any control nor any responsibility or accountability if information is misused, exploited or abused by any third party. DO and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel subscription at their sole discretion.

You cannot engage in advertising to, or solicitation of, other members to buy or sell any products or services through DO. You will not transmit any chain letters or junk email to other members. You understand and agree that DO cannot monitor the conduct of its members off DO Site, it is also a violation of these rules to use any information obtained from DO in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any member without the prior explicit consent of the member or DO.

Services on Offer

DO provides a platform for Verified product owners with verified product buyers/ hirers. DO does not provide the product in itself for sale or rent. The information regarding the product is available for a fee, which shall vary from time to time, either by your budget, locational preference, city, country without any prior notice. It is the responsibility of the member to subscribe and enable our mailers list and our DO terms and conditions and subsequent privacy policies being updated from time to time.

DO provide contact details of product owners to prospective buyers. Such buyers are required to pay a subscription charge depending on their specific search preference. Such payment is made only to obtain contact information’s of product owners. Any add-on feature if and when provided by DO would entail an additional fee payment as decided by DO from time to time. Such payments is normally paid using a third party payment gateway available on our website and online only. DO does not entertain any offline payment outside the ambit of directowners.com.

Relationship Manager (RM)

DO provide its members with an option of paid assistance in the form of a Relationship Manager who is a responsible staff of DO. The RM service is clearly location specific and within the members specified search preference. The RM’s role is limited to identifying products to suit the members search preferences and does not entail guaranteed deal consummation. Only a Member whose product is live can seek for the RM and / or a Buyer/ Hirer whose subscription is active and his requirement of RM services are for within his specified search preferences for which he has purchased a subscription.

The basic criteria for hiring the RM services is that if the services requested are for assistance in either a purchase or a sale of a product above Rs.50, 00,000/- (Rupees Fifty Lakhs Only) or for hiring a product above Rs.20,000/- (Rupees Twenty Thousand Only).

An initial amount between RS.500to Rs.2,500/- (Rupees Five Hundred to Two Thousand Five Hundred Only) depending up on the product; will have to be paid to avail the RM services. After consummation of the deal the balance amount needs to be cleared with 72 hours by online payment gateway only.

Currently for a hiring/ rental requirement the RM charges are seven days rental and for a sale/ purchase transaction 0.25% of the value of sale/ purchase.

The member can terminate service of one RM if they are not satisfied by the services offered and can opt for another RM by writing an email to helpdesk@directowners.com At no time shall the RM fees be refunded.

Rules for Product Owners

The Member agrees that he is the owner of the product and assures the authenticity of the product by providing documentary evidence in any form acceptable to the member and the DO executive. DO provide regular updates on products status. The member shall provide latest status of all his products by either accepting our IVRS calls at specified times or shall voluntarily call our helpdesk or can update the same online; failing such updation DO has rights to mark the status as deactivate or ideal or can be removed with or without consent of the owner.

DO assigns a virtual number which is a add-on services at no cost to mask the actual number of the member to safeguard his interests from Mediators; and the same can be made as paid services or withdrawn subjected to the decision of DO. At no time shall the member provide the same number to members outside the domain of directowners.com.

Correct and accurate data ensures speedy and effortless consummation of any deal procedure. DO requests members to provide correct and accurate information of Member himself and all his products and also the latest availability status to ensure proper and genuine members to contact them.

Do is not responsible to generate any leads for the products listed.

DO expect the product owner to cooperate with DO staff for verification and to take photographs of the product.

Owner agrees that they will provide Do with the information about the buyer/Hirer for the DO internal process.

Owner agrees that they can delist the product from listing but they have raise a ticket to DO for deactivate the same.

Rules for Product Buyers/ Hirers

DO is a service, provided to genuine owners and genuine buyers/ hirers. Mediators and mediations of all forms are avoided at best by DO. To ensure the same we make the best use of technology and human intervention to weed out mediators.

Mediators impersonating as Buyers/ Hirers shall be deactivated immediately without any notice.

Hirers can avail of free subscription by referring his present rental property location with DO and after validation and acceptance by DO into its database and the product is flagged off as live.

A minimum number of assured products is provided to each paid subscriber. The assured product count and the validity shall vary depending on category, transaction type, budgetary preference, city, locations, country and shall vary from time to time and at the sole discretion of DO at all times.

If the minimum product count is not met by DO within the specified validity period then DO shall at its discretion to extend the validity or refund the subscription amount to the Member within 20 days from the date of expiry of the subscription. To ensure and weed out mediators, DO makes sure that no active subscriber can have more than 2 paid subscriptions at all times. Any deviation from this shall remain the sole discretion of DO.

DO can deactivate the paid user if the user was doubted or found as mediator or broker; in such case the subscriptions paid will not be refunded.

DO provide with the owners information, but does not explicit to commit to the quality of the product and to provide the original contact number of owner.

Reward / Loyalty Programmes

To facilitate an ambient and symbiotic service platform DO has introduced Loyalty/ Reward programmes for the benefit of the Members. The reward / Loyalty programmes can be redeemed with multiple third party platforms / vendors/ tools provided on our website and the members shall indemnify DO from any damages, losses caused by using such third party platforms/ tools/ vendors. Even referrals by members are eligible for rewards/ loyalty membership. Such rewards/ loyalty programmes are subject to change from time to time and shall remain at the sole discretion of DO.

Online Conduct

You are responsible for the content and information you post or transmit through DO's services. You will not post or transmit any content or information [in whatever form they may be contained] that is defamatory, blasphemous, abusive, obscene, sexually oriented, profane, intimidating, illegal or in violation of the rights of any person, including intellectual property rights. You will not use either your online or offline membership as a platform for any kind of promotional campaign, solicitation, advertising or dealing in any products or services or transmit any chain letters or junk mails.

DO would like to inform that there may be extraneous content posted by unauthorized personnel, person, and members, users that may be unsuitable to you and may hurt your sentiments. DO will not be responsible for such content, information or representations.

Mobile number verification is a mandatory function for registration with DO. All members will have to provide their Mobile numbers and their registrations accepted only after verification through a OTP (One Time Password) verification.

Being a free member you can express your interest to a limited number of members. DO reserve the right to provide this feature to its members at its sole discretion. But to use the full gamut of features and services paid subscriptions can be availed. Your membership will automatically be suspended if you send "abusive, obscene or sexually oriented" message/s to other members.

Your membership will automatically be suspended if you send "abusive, obscene or sexually oriented" message/s to other members.

You will not post or transmit any content, information or trademarks without the prior consent of the person holding its proprietary or licensed rights. DO will not in any way be responsible or answerable to any action brought by any person arising out of your acts as described above.

Prospective owners will be notified upon being shortlisted or liked by buyers or hirers. This action can still be kept private by making necessary changes in the account owner's Privacy Settings.

Buyers or hirers will notify prospective owners upon being shortlisted or liked. This action can still be kept private by making necessary changes in the account owner's Privacy Settings.

DO reserve the right to remove/edit any information posted by the member on the publicly accessible areas of the site that talks about social media related content.

DO reserves the right but is not obligated, to edit, delete, eclipse or withhold display of such content or information as it deems fit in the light of the rules prescribed above.

To enhance the security of its members, DO has restricted copying and saving images and content from certain sections of the portal.

Disclaimer and Warranties and Limitation of Liability

This site is provided by DO on an "as is" and "as available" basis. DO makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, DO disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. DO and consortium of portal's operated by DirectownersInfosolutions Private Limited does not take responsibility for the originality or authenticity of the documents provided by the member. DO does not verify credentials of any member beyond the information shown or provided to a DO field executive. DO and consortium of portal's operated by DirectownersInfosolutions Private Limited, its Employees, Office bearers, Director's etc. will not be liable for short coming due to any misrepresentations made by any of its members. DO is not counterchecking or authenticating the veracity of the data/photocopies of documents provided by any member. Members are expected to counter check the veracity of the documents submitted by the owners/ buyers themselves and satisfy themselves before making any decision based on the information provided through adequate efforts, initiatives and due diligence on the part of the members themselves only. Members are requested to exercise utmost care and caution dealing with other members of DO. DO does not warrant that this site, its servers, or e-mail sent from DO are free of viruses or other harmful components. DO will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

There may be typographical errors or inaccuracies in the information, products, services or software available through our website Directowners.com. Also periodic improvements and changes will be made to the services in this website. All software, services, products, content and graphics are provided as permitted by law and are without warranty or condition of any kind. Directowners.com therefore makes no representation about the reliability, availability or accuracy about the software, information, products and any content available on our website. DO disclaims all warranties and conditions with regard to these contents including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

DO shall not be liable for any indirect, special incidental or consequential damages whether the damages are based on contract or negligence strict liability or otherwise even if DO has been advised of the possibility of damages.

The above Disclaimer shall include damages for the following:

  1. Loss of data or profits due to use of this website
  2. Any delay in the use of the website.
  3. Inability to use the website
  4. Service not been provided

But any act intentionally or negligently conducted by DO shall not be included in this disclaimer.

Dispute Resolution By Binding Arbitration

In case of any disputes that may arise due to a variety of reasons, members are requested to mail us at grievances@directowners.com mentioning your ID and reason of dispute. DO appointed officer shall try to resolve the issue at hand amicably to your satisfaction including mediation process, failing which, both the parties, shall agree to resolve such dispute through binding Arbitration, instead of approaching Courts.

Hence by entering into this arbitration agreement, you and Directowners.com are each waiving the right to a trial by jury.

The Arbitration and Conciliation Act of India shall govern the arbitration. The decision of the Arbitrator shall be binding on both the parties. Any modification in the Arbitration clause shall be conveyed to you by sending a notice of change. A period of 30 days shall be given to you either to accept or reject the changes. If you reject the change you can send a reply notice regarding the same within 30 days.

Cancellation and Refund Policy

DO reserve the right to cancel or refund a subscription at its sole discretion. If a member is not satisfied with the services on offer from DO due to any technical snag, delay, they may immediately contact us by sending a refund request to grievances@directowners.com and thereby cancel the service. On confirmation of the genuineness of the issue DO shall upon its sole discretion decide to refund or cancel any subscription and shall initiate refund procedures.

Refund of Fee

Currently there are no membership fees charged by DO for registering with us. It’s a free service. DO charges subscription fees for the various services that it provides. You using our payment gateways only will pay those subscription fees and we do not accept any offline method of payment. Refund of subscription fees issues will be address and made possible only on the following conditions:

  1. You are not satisfied by the services offered by DO and such grievances will be addressed to the grievance officer of DO explicitly appointed for such grievances and his authority, justification and authority will prevail always.
  2. You have paid for a particular service and DO for reasons best know is not able to provide you will the minimum assured value of the services on offer, DO will either extend the validity of your offer or may refund your entire subscription fees. But the refund procedure will be at the sole discretion of DO and or its subsidiaries only.
  3. All refunds of payments due to failure of an online transaction shall be the sole responsibility of the third party payment gateway only and DO is in no way responsible for such refunds. Members are required to contact the third party payment gateways for such refunds.
  4. All payments made to DO are for availing the services on offer and shall be non-refundable once the validity of the service has been activated. In the event of any service not being active within 24 hours of the service being paid after, the amount shall be refunded to the customer within 15 to 20 working days through the same mode of payment. Commercial transactions through our website is only a platform to facilitate a medium of information exchange and DO is in no way responsible for any breach, non-payment or violation by the Buyer or Seller.

All payment refund requests shall be at the sole discretion of DO. Your membership in the DO service is for your sole, personal use. You may not authorize others to use your membership and you may not assign or transfer your account to any other person or entity.

No Agency

Besides the provision of services, DO acts as a platform for all its members to interchange information that would promote their common objectives of identifying a direct owner or a direct buyer/ hirer. It is to be distinctly understood that DO will only provide contact between and among members within its service framework and the terms of agreement. DO is not the agent of any member and does not partake in the interchange or the results thereof. DO reserve the right, but has no obligation, to monitor disputes between you and other members of DO.

Indemnity

You hereby agree to indemnify, defend and hold harmless DO and/or its affiliates, their websites and their respective lawful successors and assigns from and against any and all losses, liabilities, claims, damages, costs and expenses (including reasonable legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by DO and/or its affiliates, partner websites and their respective lawful successors and assigns that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to this agreement.

You shall be solely and exclusively liable for any breach of any country specific rules and regulations or general code of conduct and DO cannot be held responsible for the same.

Any and/ or all verifications of ownership of both product and member done by DO are very minimum and limited to the extent of the documentary evidence provided by the member. It is the sole prerogative of the Members to verify all documentation and DO shall and will be indemnified from any or all disputes that may arise out of any such discrepancies.

General Conditions

You understand and accept that there is no partnership, employment relationship or joint venture or agency relationship between you and DO because of you using DO. The above terms and conditions is in compliance with and subject to existing laws of the country.

DO shall always abide by government rules and policies and hence nothing in the terms and conditions shall take away the right to abide and comply with any law enforcement requests through the use of DO. It is unconditionally agreed, understood and acknowledged by you that the information and/or data that may be submitted by you shall be preserved and retained by DO for all time to come as permissible under law, notwithstanding cessation, termination or discontinuation of the membership and DO may divulge such information if required by law enforcement agencies and such other institutions under the ambit of the law of the state.

If any of the terms and conditions becomes unlawful or unenforceable under law then the portion of the terms and conditions that becomes unenforceable or unlawful shall be deleted and an enforceable provision shall be replaced in its place. The remaining valid provisions shall continue.

This agreement supersedes all earlier agreements or communications either oral, written or by mails or messages or phone between you and DO and this constitutes the entire agreement. There are no other agreements other than this between you and DO. Your rights and obligations under this agreement are non-transferable and also cannot be assigned.

Any loss or damages by a user to the product and its sole responsible of the owner of the product and in no way DO is responsible.

DO can deactivate the user or listing if they were found guilt of using the data for their business purpose.

DO will monitor every user to avoid the middleman/broker and expect the user cooperation on this to serve better.

All the calls will be recorded for our internal training and improvement process. The entire referral programme’s are for the user engagement and the all the coupon code and referral program has validity.

All the above conditions in the Term & Conditions are subjected to change.

DO use the list of third party application or tool to serve you better. Each third party has their own T&C and Do recommend our user to read it once.

Our list of third party vendors are listed below in a separate section and DO is not responsible for any issues or problem incurred using the third party application.

DO expects that all the communication should be through email and website form submission.

Cancellation and Refund:

While providing services, DO may outsource any part thereof to any competent person or organization, with or without disclosing it to you. However, your membership rights and responsibilities continue as against DO only and not against such persons or organizations.

DO at all times reserves the absolute right to terminate any membership without assigning a proper reason or notice to the member under its sole discretion and the member indemnifies DO against any or all loses that may or may not occur due to such a decision taken by DO.

Applicable Law

The membership is deemed to have been entered into at Chennai, India and the laws of India will govern the membership and any violation of the terms and conditions provided herein. Disputes arising out of or in any way affecting the membership including interpretation of any of the terms are subject to Courts of appropriate jurisdiction in Chennai. You hereby explicitly agree for Chennai courts jurisdiction for any disputes that may arise.

OUR THIRD PARTY VENDORS/ GATEWAYS/ TOOLS

  1. PayU / EBS – Payment Gateway
  2. Knowlarity Communication - IVRS/ Virtual number
  3. Netcore Solutions - SMS, Email solutions
  4. Google maps – Maps and navigation data
  5. Sodexo - Reward Tools/ Loyalty Programs
  6. Tawk to - Chat
  7. Amazon / Accel Frontline - hosting Server

Rs. 99/- Plan

To facilitate the property seekers DO has introduced the Rs.99 plan, where a paid user is allowed to contact unlimited contacts of DirectOwners within their subscribed category and the budget limit. DO has taken every quality measures to ensure all the listings are belong only to owners with property available status and there might be chances of human error as well. Every package in Rs.99 has a validity days which will decided by DO and can be changed time to time; this package is not eligible to any offers or rewards points; No minimum count is assured here and all the subscribed users are notified about the new listings and rented / sold out properties on their respective subscriptions via SMS and email.

DO has complete authority to withdraw this package and if in that case the existing subscribed users will enjoy the same benefits till their package get expired. DO can deactivate the paid user if the user was doubted or found as mediator or broker; in such case the subscriptions paid will not be refunded.

Free Package

To encourage our regular users and our product owners; DO has introduced the free package where both owner and seekers are mutually benefited. This free package is subjected to discretion of DO and DO has complete control to decide for whom the free package will be offered. DO provides this free package offer to facilitate both owner and seekers and has complete authority to withdraw this offer at any time and in that case the existing users will enjoy the same benefits till their package get expired.

In free package; DO allows the seeker to contact, any contact numbers of the DirectOwner property at any location and any budget; but the maximum no of property can be viewed will be decided by DO and it can be changed time to time as its sole discretion. DO can deactivate the user account if the user was doubted or found as mediator or broker.