Terms And Conditions

(as set out to govern the relationship between directowners.com and users)

Welcome to Directowners.com (herein referred as "DO").

DO, a company registered under The Indian Companies Act, 1956 as DirectownersInfosolutions Private Limited, and its subsidiaries hereby commit and offer you its suite of services which includes but does not limit to information and software available through the web portal www.directowners.com, subject to the following terms and conditions. By signing up with DO, you unconditionally accept the terms and conditions as set out hereinbelow. In addition, when you use or visit any page or pages currently or in the future you unconditionally accept that all the pages are owned by DO and you will be subject to the guidelines and conditions applicable to such service or business. You are requested to go through all the services provided by DO before making any payment in respect of any of the services provided/ offered currently or in the future.

The Users availing services from DO shall be deemed to have read, understood and expressly accepted and agreed to the terms and conditions hereof and this agreement shall govern the relationship between users and DO and all transactions or services by, with or in connection with DO for all purposes, and shall be unconditionally binding between the parties without any reservation. All rights, privileges, obligations and liabilities of you and/or DO with respect to any transactions or services by, with or in connection with DO for all purposes shall be governed by this agreement. The terms and conditions may be changed and/or altered by DO from time to time at its sole discretion.

Who can join DO?

Any Legal Indian citizen, NRI, and / or any citizen of any valid nationality above the age of 18 years, can enter information, upload content, click on links, create, register, browse, peruse, make payments, receive information, upload content and do all such acts as is legally permissible by the law of the nation. DO shall act on the basis of the information that may be submitted by you, believing the same to be true and accurate. DO is under no obligation to verify the accuracy or genuineness of the information submitted by you.

If for any reason we at DO believe that the validity of your nationality and legality is under question, then DO in its sole discretion hereby reserves the right to forthwith terminate your membership and/or your right to use the services of DO without any refund of any payments made to DO at any time.


DO is at no point obligated to ascertain the veracity of your documentary evidence. By signing up with DO we expect that you appreciate that efficient and effective data being provided to customers would depend upon yourself furnishing true, accurate, current and complete information. You further undertake that you alone shall be responsible or liable for any information provided in this application form. If we feel it absolutely necessary we may require you to furnish additional details in order to serve you better and you shall agree to provide the same at all times.

A minimal of your mobile number and a valid email address is absolutely necessary for registration. A validation email to the email address provided by you and a One Time Password (OTP) will be sent to your mobile number for validation. Until both of these are verified you will not be considered a bonafide user of DO. You may still browse our website but additional and add on information’s will be outside your ambit. If at any point of time DO comes to know or has reasons to believe that any information provided by you for registration or otherwise is found to be untrue, inaccurate, or incomplete then DO shall have full right to suspend or terminate your membership and forfeit any amount paid by you towards membership fee and refuse to service you thereafter.

If at any time you happen to edit the details, which were, provide or verified by DO then the OTP verification procedure will have to be carried out again and you accept to receiving OTP.

Communication between DO and User

Every registered user of DO agrees and accepts DO and/or its authorized personnel to communicate to them through any telecom resources on the registered number provided by them to explain, explicate and clarify the various services provided by DO and to assist, aid or support them in availing the said services of DO. We wish that you should never engage the option of an unsubscribe as we value your patronage very dearly but if you do wish to discontinue receiving the communications (including, but not limited to emails, SMS and phone calls) from DO, you may communicate by emailing us at helpdesk@directowners.com to indicate the same to DO and/or its authorized personnel regarding such unsubscribe. You also accept the fact that unless your communication is absolutely clear regarding your unsubscribing your subscription/ registration with DO by written email it will be deemed to be that you want to continue and solicit and invite all such or other communications from DO.

By registering your email number and registering using the OTP you expressly communicate to DO that you or the mobile number submitted by you is not registered with the Do Not Disturb / National Customer Preference Register and/or you have already changed your registration suitably to ensure receipt of such communications which we feel is necessary to authenticate your personal information.

You also hereby explicitly agree that by accepting these terms and conditions you do hereby also unconditionally agree and undertake that this invitation and solicitation shall supersede any preferences set by you with or registration done with the Do Not Disturb ("DND Register")/ National Customer Preference Register ("NCPR"). Without prejudice to the aforesaid and in any event, by expressly inviting and soliciting the services from DO, you also unconditionally agree that your rights under the Telecom Commercial Communications Customer Preference Regulations, 2010 or any subsequent amendments thereto or under NCPR, are kept in abeyance or remain extinguished till you expressly communicate for discontinuation of relationship. Such agreements made by you with this registrations with DO also expressly and unconditionally indemnify DO and/ or all its subsidiaries, associates, employees, third party vendors, tools, gateways against all losses, damages, penalties, costs or consequences whether direct or indirect, that may arise out of any breach or violation of the aforesaid representation, commitment and undertaking.

All emails sent by you to DO and/ or its associates and received by you from DO and / or its associates will be treated as valid and legal form of communication. All forms of agreements, notices, disclosures, data and posted on the website of directowners.com will mean in verbatim any or all details which DO wishes to notify you and shall satisfy any legal requirement that such communications be in writing.

Read our Privacy Policy carefully

Our privacy policy is simple and clear and we wish that you read and understand the implications of your visit and usage of DO. Members agree that their profile(s) may be crawled and indexed by search engines, where DO and its network does not have any control over the search engines behavior and DO shall not be responsible for such activities of other search engines.

You understand that all information, data and other contents, whether publicly posted or privately transmitted here in the site, are time bound and might differ from as the circumstances be. The content specified here would reflect most of the services, which are being paid for and with your consent obtained in person. Under no circumstances will DO be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted or otherwise transmitted via this website

DO have the right to change its features and services from time to time based on member’s comments or as a result of a change of policy in our company.

Directowners.com is an online service provider endeavoring constantly to provide you with premium content and data services. This privacy statement is common to all the online service provider sites operated under Directowners.com. Since we are strongly committed to your right to privacy, we have drawn out a privacy statement with regard to the information we collect from you.

We use a secure server SSL with a minimum of 128-bit encryption for credit card transactions to protect the credit card information of our users and Cookies are used to store the login information.

Who has the License and access?

DO grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of DO. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of DO. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of DO and our affiliates without express written consent. You may not use any Meta tags or any other "hidden text" utilizing DO name or trademarks without the express written consent of DO. Any unauthorized use terminates the permission or license granted by DO. You may not use any DO logo or other proprietary graphic or trademark as part of the link without express written permission. By registering your profile through any of our domains [Listed in the Annexure], you explicitly authorize DO to automatically copy your profiles from DO domain to its subsidiary / ancillary Sites based on member information relevance like product details, product properties, contact numbers, product images etc.

Safeguard your Account

If you use or register in this site, you are responsible for maintaining the confidentiality of your account and password/ OTP’s and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You also hereby expressly agree that the information provided by you is available to the other users of DO also and that DO neither has any control nor any responsibility or accountability if information is misused, exploited or abused by any third party. DO and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel subscription at their sole discretion.

You cannot engage in advertising to, or solicitation of, other members to buy or sell any products or services through DO. You will not transmit any chain letters or junk email to other members. You understand and agree that DO cannot monitor the conduct of its members off DO Site, it is also a violation of these rules to use any information obtained from DO in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any member without the prior explicit consent of the member or DO.

Services on Offer

DO provides a platform for Verified product owners with verified product buyers/ hirers. DO does not provide the product in itself for sale or rent. The information regarding the product is available for a fee, which shall vary from time to time, either by your budget, locational preference, city, country without any prior notice. It is the responsibility of the member to subscribe and enable our mailers list and our DO terms and conditions and subsequent privacy policies being updated from time to time.

DO provide contact details of product owners to prospective buyers. Such buyers are required to pay a subscription charge depending on their specific search preference. Such payment is made only to obtain contact information’s of product owners. Any add-on feature if and when provided by DO would entail an additional fee payment as decided by DO from time to time. Such payments is normally paid using a third party payment gateway available on our website and online only. DO does not entertain any offline payment outside the ambit of directowners.com.

Rules for Product Owners

The Member agrees that he is the owner of the product and assures the authenticity of the product by providing documentary evidence in any form acceptable to the member and the DO executive. DO provide regular updates on products status. The member shall provide latest status of all his products by either accepting our IVRS calls at specified times or shall voluntarily call our helpdesk or can update the same online; failing such updation DO has rights to mark the status as deactivate or ideal or can be removed with or without consent of the owner.

DO assigns a virtual number which is a add-on services at no cost to mask the actual number of the member to safeguard his interests from Mediators; and the same can be made as paid services or withdrawn subjected to the decision of DO. At no time shall the member provide the same number to members outside the domain of directowners.com.

Correct and accurate data ensures speedy and effortless consummation of any deal procedure. DO requests members to provide correct and accurate information of Member himself and all his products and also the latest availability status to ensure proper and genuine members to contact them.

Do is not responsible to generate any leads for the products listed.

DO expect the product owner to cooperate with DO staff for verification and to take photographs of the product.

Owner agrees that they will provide Do with the information about the buyer/Hirer for the DO internal process.

Owner agrees that they can delist the product from listing but they have raise a ticket to DO for deactivate the same.

Rules for Product Buyers/ Hirers

DO is a service, provided to genuine owners and genuine buyers/ hirers. Mediators and mediations of all forms are avoided at best by DO. To ensure the same we make the best use of technology and human intervention to weed out mediators.

Mediators impersonating as Buyers/ Hirers shall be deactivated immediately without any notice.

Hirers can avail of free subscription by referring his present rental property location with DO and after validation and acceptance by DO into its database and the product is flagged off as live.

A minimum number of assured products is provided to each paid subscriber. The assured product count and the validity shall vary depending on category, transaction type, budgetary preference, city, locations, country and shall vary from time to time and at the sole discretion of DO at all times.

If the minimum product count is not met by DO within the specified validity period then DO shall at its discretion to extend the validity or refund the subscription amount to the Member within 20 days from the date of expiry of the subscription. To ensure and weed out mediators, DO makes sure that no active subscriber can have more than 2 paid subscriptions at all times. Any deviation from this shall remain the sole discretion of DO.

DO can deactivate the paid user if the user was doubted or found as mediator or broker; in such case the subscriptions paid will not be refunded.

DO provide with the owners information, but does not explicit to commit to the quality of the product and to provide the original contact number of owner.

Reward / Loyalty Programmes

To facilitate an ambient and symbiotic service platform DO has introduced Loyalty/ Reward programmes for the benefit of the Members. The reward / Loyalty programmes can be redeemed with multiple third party platforms / vendors/ tools provided on our website and the members shall indemnify DO from any damages, losses caused by using such third party platforms/ tools/ vendors. Even referrals by members are eligible for rewards/ loyalty membership. Such rewards/ loyalty programmes are subject to change from time to time and shall remain at the sole discretion of DO.

Online Conduct

You are responsible for the content and information you post or transmit through DO's services. You will not post or transmit any content or information [in whatever form they may be contained] that is defamatory, blasphemous, abusive, obscene, sexually oriented, profane, intimidating, illegal or in violation of the rights of any person, including intellectual property rights. You will not use either your online or offline membership as a platform for any kind of promotional campaign, solicitation, advertising or dealing in any products or services or transmit any chain letters or junk mails.

DO would like to inform that there may be extraneous content posted by unauthorized personnel, person, and members, users that may be unsuitable to you and may hurt your sentiments. DO will not be responsible for such content, information or representations.

Mobile number verification is a mandatory function for registration with DO. All members will have to provide their Mobile numbers and their registrations accepted only after verification through a OTP (One Time Password) verification.

Being a free member you can express your interest to a limited number of members. DO reserve the right to provide this feature to its members at its sole discretion. But to use the full gamut of features and services paid subscriptions can be availed. Your membership will automatically be suspended if you send "abusive, obscene or sexually oriented" message/s to other members.

Your membership will automatically be suspended if you send "abusive, obscene or sexually oriented" message/s to other members.

You will not post or transmit any content, information or trademarks without the prior consent of the person holding its proprietary or licensed rights. DO will not in any way be responsible or answerable to any action brought by any person arising out of your acts as described above.

Prospective owners will be notified upon being shortlisted or liked by buyers or hirers. This action can still be kept private by making necessary changes in the account owner's Privacy Settings.

Buyers or hirers will notify prospective owners upon being shortlisted or liked. This action can still be kept private by making necessary changes in the account owner's Privacy Settings.

DO reserve the right to remove/edit any information posted by the member on the publicly accessible areas of the site that talks about social media related content.

DO reserves the right but is not obligated, to edit, delete, eclipse or withhold display of such content or information as it deems fit in the light of the rules prescribed above.

To enhance the security of its members, DO has restricted copying and saving images and content from certain sections of the portal.

Disclaimer and Warranties and Limitation of Liability

This site is provided by DO on an "as is" and "as available" basis. DO makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, DO disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. DO and consortium of portal's operated by DirectownersInfosolutions Private Limited does not take responsibility for the originality or authenticity of the documents provided by the member. DO does not verify credentials of any member beyond the information shown or provided to a DO field executive. DO and consortium of portal's operated by DirectownersInfosolutions Private Limited, its Employees, Office bearers, Director's etc. will not be liable for short coming due to any misrepresentations made by any of its members. DO is not counterchecking or authenticating the veracity of the data/photocopies of documents provided by any member. Members are expected to counter check the veracity of the documents submitted by the owners/ buyers themselves and satisfy themselves before making any decision based on the information provided through adequate efforts, initiatives and due diligence on the part of the members themselves only. Members are requested to exercise utmost care and caution dealing with other members of DO. DO does not warrant that this site, its servers, or e-mail sent from DO are free of viruses or other harmful components. DO will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

There may be typographical errors or inaccuracies in the information, products, services or software available through our website Directowners.com. Also periodic improvements and changes will be made to the services in this website. All software, services, products, content and graphics are provided as permitted by law and are without warranty or condition of any kind. Directowners.com therefore makes no representation about the reliability, availability or accuracy about the software, information, products and any content available on our website. DO disclaims all warranties and conditions with regard to these contents including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

DO shall not be liable for any indirect, special incidental or consequential damages whether the damages are based on contract or negligence strict liability or otherwise even if DO has been advised of the possibility of damages.

The above Disclaimer shall include damages for the following:

  1. Loss of data or profits due to use of this website
  2. Any delay in the use of the website.
  3. Inability to use the website
  4. Service not been provided

But any act intentionally or negligently conducted by DO shall not be included in this disclaimer.

Dispute Resolution By Binding Arbitration

In case of any disputes that may arise due to a variety of reasons, members are requested to mail us at grievances@directowners.com mentioning your ID and reason of dispute. DO appointed officer shall try to resolve the issue at hand amicably to your satisfaction including mediation process, failing which, both the parties, shall agree to resolve such dispute through binding Arbitration, instead of approaching Courts.

Hence by entering into this arbitration agreement, you and Directowners.com are each waiving the right to a trial by jury.

The Arbitration and Conciliation Act of India shall govern the arbitration. The decision of the Arbitrator shall be binding on both the parties. Any modification in the Arbitration clause shall be conveyed to you by sending a notice of change. A period of 30 days shall be given to you either to accept or reject the changes. If you reject the change you can send a reply notice regarding the same within 30 days.


You hereby agree to indemnify, defend and hold harmless DO and/or its affiliates, their websites and their respective lawful successors and assigns from and against any and all losses, liabilities, claims, damages, costs and expenses (including reasonable legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by DO and/or its affiliates, partner websites and their respective lawful successors and assigns that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to this agreement.

You shall be solely and exclusively liable for any breach of any country specific rules and regulations or general code of conduct and DO cannot be held responsible for the same.

Any and/ or all verifications of ownership of both product and member done by DO are very minimum and limited to the extent of the documentary evidence provided by the member. It is the sole prerogative of the Members to verify all documentation and DO shall and will be indemnified from any or all disputes that may arise out of any such discrepancies.

General Conditions

You understand and accept that there is no partnership, employment relationship or joint venture or agency relationship between you and DO because of you using DO. The above terms and conditions is in compliance with and subject to existing laws of the country.

DO shall always abide by government rules and policies and hence nothing in the terms and conditions shall take away the right to abide and comply with any law enforcement requests through the use of DO. It is unconditionally agreed, understood and acknowledged by you that the information and/or data that may be submitted by you shall be preserved and retained by DO for all time to come as permissible under law, notwithstanding cessation, termination or discontinuation of the membership and DO may divulge such information if required by law enforcement agencies and such other institutions under the ambit of the law of the state.

If any of the terms and conditions becomes unlawful or unenforceable under law then the portion of the terms and conditions that becomes unenforceable or unlawful shall be deleted and an enforceable provision shall be replaced in its place. The remaining valid provisions shall continue.

This agreement supersedes all earlier agreements or communications either oral, written or by mails or messages or phone between you and DO and this constitutes the entire agreement. There are no other agreements other than this between you and DO. Your rights and obligations under this agreement are non-transferable and also cannot be assigned.

Any loss or damages by a user to the product and its sole responsible of the owner of the product and in no way DO is responsible.

DO can deactivate the user or listing if they were found guilt of using the data for their business purpose.

DO will monitor every user to avoid the middleman/broker and expect the user cooperation on this to serve better.

All the calls will be recorded for our internal training and improvement process. The entire referral programme’s are for the user engagement and the all the coupon code and referral program has validity.

All the above conditions in the Term & Conditions are subjected to change.

DO use the list of third party application or tool to serve you better. Each third party has their own T&C and Do recommend our user to read it once.

Our list of third party vendors are listed below in a separate section and DO is not responsible for any issues or problem incurred using the third party application.

DO expects that all the communication should be through email and website form submission.

Cancellation and Refund:

While providing services, DO may outsource any part thereof to any competent person or organization, with or without disclosing it to you. However, your membership rights and responsibilities continue as against DO only and not against such persons or organizations.

DO at all times reserves the absolute right to terminate any membership without assigning a proper reason or notice to the member under its sole discretion and the member indemnifies DO against any or all loses that may or may not occur due to such a decision taken by DO.

Applicable Law

The membership is deemed to have been entered into at Chennai, India and the laws of India will govern the membership and any violation of the terms and conditions provided herein. Disputes arising out of or in any way affecting the membership including interpretation of any of the terms are subject to Courts of appropriate jurisdiction in Chennai. You hereby explicitly agree for Chennai courts jurisdiction for any disputes that may arise.


  1. PayU / EBS – Payment Gateway
  2. Knowlarity Communication - IVRS/ Virtual number
  3. Netcore Solutions - SMS, Email solutions
  4. Google maps – Maps and navigation data
  5. Sodexo - Reward Tools/ Loyalty Programs
  6. Tawk to - Chat
  7. Amazon / Accel Frontline - hosting Server

Broker Service

Free broker service is applicable only for selected properties.